At Zoomie Shop, we understand that when you order premium dog gear and treats for your beloved companion, you want them delivered quickly and safely. That’s why we’ve designed a delivery process that’s as reliable and caring as the products we offer.
Our Shipping Options
We provide two convenient shipping methods to meet your needs and ensure your dog’s new favorite items arrive promptly:
Standard Shipping – $12.95
- Carriers: DHL or FedEx
- Delivery Time: 10-15 days after dispatch
- Ideal for: When you need your dog’s gear within a reasonable timeframe
- Tracking: Full tracking included
Free Shipping
- Carrier: EMS
- Delivery Time: 15-25 days after dispatch
- Minimum Order: Orders over $50 qualify
- Perfect for: Budget-conscious pet parents planning ahead
Our Delivery Process
We’ve streamlined our delivery process to ensure efficiency and reliability:
- Order Processing: Our team carefully prepares your order within 1-2 business days
- Quality Check: Every item is inspected before shipping to ensure it meets our high standards
- Dispatch: Your package is handed to our trusted carriers
- Tracking: You’ll receive tracking information to monitor your delivery
- Delivery: Your products arrive safely at your doorstep
Global Reach with Personal Care
While we proudly serve dog lovers worldwide (excluding a few remote areas and parts of Asia due to logistics constraints), we maintain the personal touch of a local pet store. Based in Fresno, California, we combine global reach with community values.
Our Satisfaction Guarantee
We stand behind every delivery and every product. If anything isn’t perfect:
- Returns Accepted: Within 15 days of receipt
- Easy Process: Contact our support team for hassle-free returns
- Quality Assurance: We continuously monitor our carriers for performance and reliability
Have delivery questions? Our support team is here to help! Contact us at [email protected] for assistance with tracking, delivery estimates, or any concerns about your order.
At Zoomie Shop, we believe that timely delivery is part of providing exceptional care for your furry family members. We’re committed to ensuring your dog’s new bed, crate, treats, or harness arrives when you need it, so you can focus on what matters most – creating joyful moments with your canine companion.